Sales: Details, Terms, etc.

Delivery time

Typically 1 week. Please contact sales(at)daptechnology.com for more detailed information.

Warranty

Standard: 6 months, limited.

Options: Additional 1-year Support packages may be purchased.

Support

All products will be supported on a 24 hours response basis and free of charge for the first 6 months. For support questions please contact: support(at)daptechnology.com

Of course you can also call us during our office hours from 9:00 until 17:00 hours (GMT +1:00). Contact Info

Upgrades

Once you have owned a FireSpy® or other products you may want at some point to upgrade it to a later model. Should you want to know more about upgrades, please contact info(at)daptechnology.com

Free trial

Since we are convinced of the unmatched quality and value of our FireSpy® products, we continue to publish this free trial offer:

Should a customer for any reason not be totally satisfied with the product within the first 30 days, he may return it to us in its original packaging and get a full unconditional refund.

Note: So far, we have not received any returns of free trial units. They have all been purchased by the customers

Price Info / Quote Request

Please contact sales(at)daptechnology.com for current pricing.

Country  Distributor  Phone  URL    China  BEIJING TEMOTECH CO.,LTD.  +86 10 62669881  www.temotech.com    Germany  DHS ElMea Tools GmbH  +49 6074 919908 0  www.dhs-tools.de    Japan  Gailogic  +81 422 26 8211  www.gailogic.co.jp    Taiwan  Eagletek Corporation  +886 2 8911 0413  www.eagletek.com.tw    Sweden, Norway and Finland  EWE AB  +46 8 715 60 00  www.eweab.se    United States of America  DapUSA, Inc  +1 302 439 3946  www.daptechnology.com    all other countries  Dap Technology B.V.  +1 514 694 1394  www.daptechnology.com

USA Representatives

For the U.S.A., we have as representatives:

Representative  Territory  Phone  URL    Dap USA Office Arizona  All states of the US unless covered by Sunforce  800 863 0989  www.daptechnology.com    Sunforce  AL, FL, GA, MS, NC, SC, TN  321 722 1324  www.sunforce.com

Educational purposes

For those educational institutions that would like to use our high specification IEEE 1394 analyzer for educational purposes only, we have a special discount offer. Our FireSpy® software which runs automatically in demo-mode without the use of a FireSpy® has great educational properties. This software can be used for free by everyone and is of great value for learning IEEE 1394. In order to obtain more details about this offer, please contact: info(at)daptechnology.com

Order

To place an order for DapTechnology products, please print one of the following order forms and fax it to the corresponding fax number.

USA:

Dap USA, Inc.
Fax: (302) 439-3946
Download order form

Rest of the world:

Dap Technology B.V.
Fax: +31 541 530193
Download order form